Simple, predictable
pricing.
Pay per domain, not per monitor. Cover everything — HTTP, DNS, SSL, ports, keyword, heartbeat — without per-check cost anxiety. Pricing below is indicative; contact us for a tailored quote.
Per-Domain Pricing
One price per domain — add unlimited monitors against it (fair use applies)
No Hidden Costs
Alerts, status pages, and reporting are included — not paid add-ons
On-Premises Available
Enterprise and Government plans support fully self-hosted deployment
Multi-Tenant Ready
MSPs can manage multiple client environments under one account
Indicative Pricing — Contact Us for Your Quote
Choose the plan that fits your scale.
Starter
$49/mo
Up to 5 domains · billed monthly
- Up to 5 domains
- Unlimited monitors per domain (fair use)
- All 10 monitor types
- Email alerts
- Status pages (1 per domain)
- 30-day data retention
- Cloud-hosted (Racomo managed)
- Slack / Teams alerts
- On-premises deployment
Professional
Most Popular$149/mo
Up to 20 domains · billed monthly
- Up to 20 domains
- Unlimited monitors per domain (fair use)
- All 10 monitor types
- Email, Slack, Microsoft Teams alerts
- On-call escalation policies
- Status pages (branded, custom domain)
- 1-year data retention
- CSV / PDF reporting and exports
- Cloud-hosted (Racomo managed)
- On-premises deployment
Enterprise
Custom
Unlimited domains · volume pricing
- Unlimited domains
- Unlimited monitors (fair use)
- All channels: Email, Slack, Teams, SMS, Voice
- Multi-tenant / MSP architecture
- On-premises deployment available
- Custom data retention period
- SLA agreement and dedicated support
- Custom development available
- Implementation and onboarding services
All prices are indicative in USD and exclude applicable taxes. Annual billing available at a discount. Contact us for a tailored quote.
Plan comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Domains | Up to 5 | Up to 20 | Unlimited |
| Monitors per domain | Unlimited | Unlimited | Unlimited |
| Monitor types | All 10 | All 10 | All 10 |
| Email alerts | |||
| Slack / Teams alerts | — | ||
| SMS / Voice alerts | — | Optional add-on | |
| Status pages | 1 per domain | Branded + custom domain | Unlimited |
| Data retention | 30 days | 1 year | Custom |
| Reporting & exports | — | ||
| On-premises deployment | — | — | |
| Dedicated account manager | — | — | |
| SLA agreement | — | — |
FAQ
Common questions.
A domain is any root domain or subdomain you want to monitor as a unit (e.g. example.com or api.example.com). Within that domain you can add unlimited monitor types — HTTP, SSL, DNS, heartbeat, port, ping, keyword — without extra cost. Contact us if you're unsure how your environment maps.
Our Enterprise plan supports a fully self-hosted deployment — you run the Racomo platform within your own infrastructure (on-premises or private cloud). No monitoring data leaves your environment. This is particularly suited to government, healthcare, and financial services organisations with data sovereignty requirements. Our team handles implementation and ongoing support.
Yes. We offer a guided evaluation / proof-of-concept engagement — particularly for Enterprise and cloud-hosted customers. Contact our solutions team to arrange access. We believe you should see Racomo working against your real environment before you commit.
Yes. Annual billing is available at a discount to monthly rates. Enterprise customers typically purchase on annual or multi-year terms, and pricing is negotiated based on domain volume and deployment type. Contact sales to discuss options.
Our Enterprise plan is designed for MSPs — you get a multi-tenant account structure where client environments are isolated from each other, with pooled per-domain economics. Volume pricing applies as your domain count grows. Branded client-facing status pages are included. Contact our solutions team for a custom MSP quote.
Ready to get a tailored quote?
Our solutions team will scope the right fit for your organisation.